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File #: 22-336    Version: 1 Name:
Type: Resolution Status: Passed
File created: 4/8/2022 Departments: HUMAN SERVICES AGENCY
On agenda: 5/3/2022 Final action: 5/3/2022
Title: Adopt a resolution waiving the Request for Proposals process and approving execution of an agreement with Tibco Software, Inc., to provide software maintenance and technical support for the term of April 1, 2022 to March 31, 2023, for a total obligation amount not to exceed $306,498.81.
Attachments: 1. 20220503_r_Tibco Software Inc.pdf, 2. 20220503_a_Tibco Software Inc..pdf
Special Notice / Hearing: None__
Vote Required: Majority

To: Honorable Board of Supervisors
From: Ken Cole, Director, Human Services Agency
Subject: Agreement with Tibco Software, Inc.

RECOMMENDATION:
title
Adopt a resolution waiving the Request for Proposals process and approving execution of an agreement with Tibco Software, Inc., to provide software maintenance and technical support for the term of April 1, 2022 to March 31, 2023, for a total obligation amount not to exceed $306,498.81.

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BACKGROUND:
In 2015, the Human Services Agency (HSA) purchased licenses for the iWay and WebFocus software applications from Information Builders, Inc. (IBI). These licenses support HSA's business intelligence system's BI portal/dashboard for all branches within HSA to access information and data on demand. In 2021, IBI was acquired by Tibco Software, Inc. (Tibco).

The licensed applications are used to extract data from multiple HSA sources such as CalWIN, SafeMeasures, Clarity, OFAS Extracts, Workday Extracts, QMatic and Compass, and integrates this data into the HSA business intelligence dashboards. HSA is able to gain immediate access to accurate program data and present analytical reports to help manage key performance indicators, predict future outcomes and improve busines operations.

After obtaining Board approval on May 14, 2019, by Resolution No. 076587, the County entered into an agreement with IBI for the term of April 1, 2019 to March 31, 2022 for a total obligation amount not to exceed $1,060,154 to provide proprietary technical support and maintenance for these applications.

DISCUSSION:
HSA is recommending the Board waive the Request for Proposals (RFP) process and execute a new agreement with Tibco for the term of April 1, 2022 to March 31, 2023, for a total obligation amount not to exceed $306,498.81, to continue providing proprietary software maintenance and technical support for the iWay and WebFocus applications necessary...

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