Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, San Mateo County Health
Stephen Dean, Chief Information Officer, Health IT
Subject: Amendment to the Agreement with Michigan Medical Advantage, Inc. to Provide Workflow Analysis Support Services
RECOMMENDATION:
title
Adopt a resolution authorizing an amendment to the agreement with Michigan Medical Advantage, Inc. to provide workflow analysis support services, extending the term through January 31, 2024, and increasing the maximum amount by $415,000 to an amount not to exceed $615,000.
body
BACKGROUND:
San Mateo County Health (SMCH) has previously contracted with Michigan Medical Advantage, Inc. (Medical Advantage) to provide expert training and support pertaining to the use of eClinicalWorks (eCW) in SMCH's clinical workflows.
SMCH identified a need to improve utilization, training, and understanding of eCW's use within the clinics. As the Outpatient Electronic Health Record (EHR) utilized by SMCH, this system is central to the clinic's ability to provide and document care to all patients across the County. Appropriate training and use ensure proper documentation, timely patient/clinic communication and enables providers to offer the best care possible.
Medical Advantage has been identified as a leading organization in the optimization and training of eCW. Medical Advantage was selected to support San Mateo Medical Center (SMMC) based not only on their eCW expertise, but deep knowledge of clinical workflows, operations, and clinical performance improvement.
On February 1, 2022, the Chief Information Officer (CIO) of SMHC approved an agreement with Medical Advantage for the purpose of providing workflow analysis support services for the term of February 1, 2022, through January 31, 2023, in an amount not to exceed $100,000.
On April 22, 2022, the CIO of SMCH approved an amendment to request additional servic...
Click here for full text