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File #: 22-819    Version: 1 Name:
Type: Resolution Status: Passed
File created: 9/22/2022 Departments: INFORMATION SERVICES
On agenda: 10/18/2022 Final action: 10/18/2022
Title: Adopt a resolution authorizing an agreement with Interpersonal Frequency, LLC to provide website maintenance, development, and hosting services for the County's website and content management system for the term of October 18, 2022, through October 17, 2025, and in an amount not to exceed $649,118.67.
Attachments: 1. 20221018_att_Interpersonal Frequency.pdf, 2. 20221018_r_Interpersonal_Frequency.pdf, 3. 20221018_a_Interpersonal Frequency.pdf
Special Notice / Hearing: None__
Vote Required: Majority

To: Honorable Board of Supervisors
From: Michael Wentworth, Chief Information Officer, Information Services Department
Subject: Agreement with Interpersonal Frequency, LLC for Website Maintenance, Development, and Hosting Services

RECOMMENDATION:
title
Adopt a resolution authorizing an agreement with Interpersonal Frequency, LLC to provide website maintenance, development, and hosting services for the County's website and content management system for the term of October 18, 2022, through October 17, 2025, and in an amount not to exceed $649,118.67.

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BACKGROUND:
The County's Drupal website platform and content management system serves as the primary public-facing website for 19 County departments, the Board of Supervisors, and several County boards and commissions. Content on the site is wide-ranging, addressing multiple audiences including residents, business, local nonprofit partners, schools and community colleges, government agencies, service providers, elected officials, and employees. The County website is the primary communications channel for disseminating public information such as press releases, County events and information about County programs and services.

In June 2022, the County completed its effort to migrate and upgrade the San Mateo County public-facing websites (https://www.smcgov.org) to a modern website and content management system (CMS). The new website platform has improved accessibility, easier to navigate, and built using modern technologies to ensure system security and stability.

On April 8, 2022, the Information Services Department (ISD) released a Request for Proposals (RFP), RFP# ISD-20221859, seeking proposals for website maintenance, development, and hosting services.

DISCUSSION:
Currently, ISD staff provide Tier 1 and Tier 2 support of the system, but because of the highly specialized skills required for the development, maintenance, ...

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