Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, San Mateo County Health
Chester J. Kunnappilly, MD, Chief Executive Officer, San Mateo Medical Center
Subject: Amendment to the Agreement with Med-Metrix, LLC to Provide Accounts Receivable Services
RECOMMENDATION:
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Adopt a resolution authorizing an amendment to the agreement with Med-Metrix, LLC to provide accounts receivable services, extending the term by one year through May 31, 2023, and increasing the amount by $600,000, to an amount not to exceed $1,250,000.
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BACKGROUND:
San Mateo Medical Center's (SMMC) Patient Financial Services (PFS) department has been using external resources to collect revenue for services provided at SMMC and its clinics since June 2020. This Board approved a waiver of the Request for Proposals process and an agreement with Med-Metrix, LLC for the term June 1, 2020 through May 31, 2022, in an amount not to exceed $650,000. Med-Metrix is paid on a contingency fee basis only when additional cash collections have been received on commercial accounts and successfully exceeded SMMC's initial expectation by increasing cash collections by 31% above the average monthly target of $300,000.
DISCUSSION:
SMMC has a continuing need for external resources to support its PFS department through the implementation of a new Claim Scrubbing system, audit reporting to the Office of Inspector General, and compliance with Assembly Bill 1020 implementation. In addition, PFS will be involved in the selection and implementation of a new Electronic Health Record. Each of these projects are time-sensitive and requires full commitment of PFS staff and stakeholders. A lapse of support in vendor services would negatively impact SMMC in terms of cash collection, customer service, and billing compliance. For these reasons, SMMC is requesting this Board extend the term of the agreement through May 31, 2023,...
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