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File #: 22-427    Version: 1 Name:
Type: Resolution Status: Passed
File created: 4/19/2022 Departments: HEALTH
On agenda: 6/14/2022 Final action: 6/14/2022
Title: Adopt a resolution authorizing an amendment to the agreement with Crossroads Health LLC to provide overpayment and credit balance resolution services, extending the term by two years through March 31, 2025, and increasing the amount by $240,000 to an amount not to exceed $360,000.
Attachments: 1. 20220614_att_RFP MATRIX Crossroads Health LLC, 2. 20220614_r_Crossroads Health LLC, 3. 20220614_a_Crossroads Health LLC
Special Notice / Hearing: None__
Vote Required: Majority

To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, San Mateo County Health
Chester J. Kunnappilly, MD, Chief Executive Officer, San Mateo Medical Center
Subject: Amendment to the Agreement with Crossroads Health LLC to Provide Overpayment and Credit Balance Resolution Services

RECOMMENDATION:
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Adopt a resolution authorizing an amendment to the agreement with Crossroads Health LLC to provide overpayment and credit balance resolution services, extending the term by two years through March 31, 2025, and increasing the amount by $240,000 to an amount not to exceed $360,000.

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BACKGROUND:
In accordance with 42 U.S.C. ? 1320a-7k(d) of the Medicare and Medicaid program integrity provisions and other applicable regulations, credit balances on accounts receivables must be identified and an overpayment resolution initiated 60 days after discovery. San Mateo Medical Center (SMMC) is responsible for achieving its goals relating to the compliant, accurate and timely resolution of credit balances and overpayments. Crossroads Health LLC (Crossroads) has been providing overpayment and credit balance services to SMMC since April 2021. In December 2021, SMMC completed a Request for Proposals and Crossroads was elevated because of their documented effectiveness in resolving overpayments and credit balances.

DISCUSSION:
On April 5, 2022, SMMC entered into a new agreement with Crossroads for the term of April 1, 2022 through March 31, 2023 in an amount not to exceed $120,000 so services could be continued until SMMC could bring an amendment to this Board for approval. Crossroads has agreed to extend the term of the agreement by two years for a total of three years through March 31, 2025 with no change in their rates.

County Attorney has reviewed and approved the resolution and amendment as to form.

The resolution contains the County's standard provisions allowing amendment...

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