Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, San Mateo County Health
Scott Gillman, Director, Behavioral Health and Recovery Services
Subject: Agreement with Telecare Corporation to Operate a Behavioral Health Crisis Residential Facility
RECOMMENDATION:
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Adopt a resolution authorizing an agreement with Telecare Corporation to operate a behavioral health crisis residential facility, for the term of May 1, 2022 through June 30, 2023, in an amount not to exceed $3,489,576.
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BACKGROUND:
In October 2013, Behavioral Health and Recovery Services (BHRS) released a Request for Proposals seeking an agency to help identify a service location, provide consultation on renovations needed, and run a behavioral health respite center. HealthRIGHT360 (HR360) responded with a proposal and was selected in December 2013 to provide these services. A facility site was selected, but at the time it was occupied by another County department. The building was vacated, and renovation began in 2017, with HR360 opening the facility in October 2018. Since then, HR360 has been operating the BHRS Serenity House Crisis Residential (SHCR), and recently ended its term at the end of February 2022. In order to continue operating SHCR, BHRS would like to contract with another provider, Telecare.
Telecare operates 10 Crisis Residential Treatment (CRT) programs in Alameda, Contra Costa, Orange, Riverside, San Bernardino, San Joaquin, Santa Barbara, and Santa Clara counties, representing a total of 135 beds. In addition to these existing programs, Telecare is partnering with Los Angeles County to open three additional CRT programs this year. Telecare also operates the following crisis walk-in/mental health urgent care centers: Mental Health Urgent Care Center in Long Beach (Los Angeles County), Mental Health Urgent Care Center in Perris (Riverside County), Ridgecrest CSU (Kern County...
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