Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, San Mateo County Health
Lisa Mancini, Director, Aging and Adult Services
Subject: Agreement with Assurecare, LLC
RECOMMENDATION:
title
Adopt a resolution authorizing an agreement with Assurecare, LLC for the automated case management system and assessment tool for the term of January 1, 2022 through December 31, 2026, in an amount not to exceed $1,000,000.
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BACKGROUND:
After issuing a Request for Proposals (RFP) in December 2002, Aging and Adult Services (AAS) selected Charles H. Mack, Inc. to provide the Q Continuum System (Q System) as its primary electronic case management system. Subsequent contracts and amendments extended the contract period and added more individual AAS employee users to the system.
In September 2003, the California Legislature passed Assembly Bill 786, which designated San Mateo County as the first to implement a Uniform Assessment Tool (UAT) for all in-home and community-based long-term care services. Prior to the adoption of the UAT, the in-home and community-based programs for elders and adults with disabilities used separate assessment instruments to determine clients' functional abilities and the types of supportive services that would best enable them to maintain self-sufficiency. The UAT was viewed as a critical step in the development and implementation of an integrated long-term care service system across the State.
In May 2014, Charles H. Mack, Inc. was acquired by Assurecare, LLC (Assurecare).
In July 2015, AAS issued another RFP for case management systems but determined that there was not a better or more cost-effective alternative to the existing Q System.
Since its selection following the 2002 RFP, Charles H. Mack, Inc., now Assurecare has worked closely with County Health and the Information Services Department (ISD) to develop and enhance the Q System to integra...
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