Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Ken Cole, Director, Human Services Agency
Subject: Amendment to the Agreement with Document Fulfillment Services, Inc.
RECOMMENDATION:
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Adopt a resolution authorizing an amendment to the agreement with Document Fulfillment Services, Inc., to extend the term by 24 months for a new term of September 1, 2020 through June 30, 2024 and increase the total obligation amount by $450,000 for a new total obligation amount not to exceed $1,350,000.
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BACKGROUND:
San Mateo County is one of 18 counties that make up the Welfare Client Data System (WCDS) Consortium, which shares an automated eligibility system called CalWIN. CalWIN is an integrated on-line, real-time, automated system, with 26 subsystems, that supports eligibility and benefits determination, case management for public assistance, client correspondence and reports.
The client correspondence subsystem of CalWIN produces Notices of Action (NOAs), and other correspondence, in English and twelve other languages necessary for benefit calculations and issuance, employment services, childcare and reporting for CalWORKs, Medi-Cal, CalFresh, Foster Care, and Cash Assistance Program for Immigrants. After obtaining Board approval on September 15, 2020, by Resolution No. 077717, the County entered into an agreement with Document Fulfillment Services, Inc (DFS) for the term of September 1, 2020 to June 30, 2022 and a total obligation amount not to exceed $900,000 to provide CalWIN client correspondence and distribution services.
In order for the State to continue receiving Federal Financial Participation (federal sponsorship) for the State Automated Welfare System (SAWS), the Centers for Medicare and Medicaid Services (CMS) and the Food and Nutrition Service (FNS) are requiring California to implement a single statewide system called CalSAWS by the end of 2023. All CalWIN data and users wil...
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