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File #: 21-733    Version: 1 Name:
Type: Resolution Status: Passed
File created: 8/16/2021 Departments: SHERIFF
On agenda: 9/14/2021 Final action: 9/14/2021
Title: Adopt a resolution authorizing: A) The President of the Board to execute an agreement with Smart Communications Holding, Inc. for the provision of inmate tablet and video visitation services, and mail services for the Maguire Correctional Facility and the Maple Street Correctional Center for a three-year period beginning September 1, 2021 through August 31, 2024, with the option to extend for two years through August 31, 2026; and B) The Sheriff or Sheriff's designee to exercise the contractual option at the Sheriff's discretion and execute contract amendments which modify the contract term and/or services so long as the modified term or service is/are within the current or revised fiscal provisions.
Attachments: 1. 20210914_r_SmartComm, 2. 20210914_a_SmartComm
Special Notice / Hearing: None__
Vote Required: Majority

To: Honorable Board of Supervisors
From: Carlos G. Bolanos, Sheriff
Subject: Agreement with Smart Communications Holding, Inc.


RECOMMENDATION:
title
Adopt a resolution authorizing:

A) The President of the Board to execute an agreement with Smart Communications Holding, Inc. for the provision of inmate tablet and video visitation services, and mail services for the Maguire Correctional Facility and the Maple Street Correctional Center for a three-year period beginning September 1, 2021 through August 31, 2024, with the option to extend for two years through August 31, 2026; and

B) The Sheriff or Sheriff's designee to exercise the contractual option at the Sheriff's discretion and execute contract amendments which modify the contract term and/or services so long as the modified term or service is/are within the current or revised fiscal provisions.

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BACKGROUND:
In May 2020, the Sheriff's Office ceased all in person visits within its correctional facilities as a measure to mitigate the risks presented by the Covid-19 pandemic. The closure of in-person visits combined with the County's shelter in place order resulted in the urgent need for video visitation services within the County's correctional facilities. The Sheriff's Office subsequently entered into an emergency one year agreement with Smart Communications Holding, Inc. for the provision of inmate video visitation services. In order to allow sufficient time for the Sheriff's Office to conduct a Request for Proposals (RFP), the agreement for video visitation services was extended for 60 days and will expire on August 31, 2021.

DISCUSSION:
In April 2021, the Sheriff's Office issued an RFP for inmate tablet and video visitation services. Three (3) proposals were received and evaluated based on the following criteria:
? Technical Specifications, Systems and Operational Requirements
? Rate Structure
? On-Going Se...

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