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File #: 21-703    Version: 1 Name:
Type: Resolution Status: Passed
File created: 7/8/2021 Departments: HEALTH
On agenda: 9/14/2021 Final action: 9/14/2021
Title: Adopt a resolution authorizing an amendment to the agreement with Advance Revenue Cycle, Inc. dba Colburn Hill Group to provide a patient accounts receivable management software system, extending the term through December 31, 2023 and increasing the amount by $700,000 to a maximum amount not to exceed $1,700,000.
Attachments: 1. 20210914_r_Colburn Hill Group, 2. 20210914_a_Colburn Hill Group
Special Notice / Hearing: None__
Vote Required: Majority

To: Honorable Board of Supervisors

From: Louise F. Rogers, Chief, San Mateo County Health
Chester J. Kunnappilly, MD, Chief Executive Officer, San Mateo Medical Center

Subject: Amendment to the Agreement with Advance Revenue Cycle, Inc. dba Colburn Hill Group to Provide a Patient Accounts Receivable Management Software System


RECOMMENDATION:
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Adopt a resolution authorizing an amendment to the agreement with Advance Revenue Cycle, Inc. dba Colburn Hill Group to provide a patient accounts receivable management software system, extending the term through December 31, 2023 and increasing the amount by $700,000 to a maximum amount not to exceed $1,700,000.

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BACKGROUND:
In October 2018, San Mateo Medical Center (SMMC) completed a Request for Proposals (RFP) for a patient accounts receivable management software system to streamline SMMC's manual process to track accounts receivable accounts. On January 8, 2019, the Board approved an agreement with Pinecrest Partners Healthcare, LLC dba Colburn Hill Group (CHG) to provide a patient accounts receivable management software system for the term January 1, 2019 through December 31, 2021, in an amount not to exceed $1,000,000. The agreement was subsequently amended to add additional services and reassign the agreement from Pinecrest Partners Healthcare, LLC dba Colburn Hill Group to Advance Revenue Cycle, Inc. dba CHG.

DISCUSSION:
Through utilization of CHG's comprehensive analytic and automation software, SMMC has seen discernable improvement toward its billing and follow up processes, in addition to observing an average cash increase of 2%. It is expected that the cash increase will improve in months following the Covid-19 Pandemic restrictions, through the continued use of CHG's tools. This amendment will allow SMMC to continue utilizing CHG's tools, as well as provide enough time to assess and schedule technological resources ...

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