Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, San Mateo County Health
Srija Srinivasan, Deputy Chief, San Mateo County Health
Subject: Amendment to the Agreement with Alluma to Provide a Local Health Coverage Eligibility System for Eligible Low-Income Residents
RECOMMENDATION:
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Adopt a resolution authorizing an amendment to the agreement with the Center to Promote Healthcare Access Inc. formerly dba Social Interest Solutions, now dba Alluma, to provide a local eligibility system that supports the County Health's role in conducting outreach, eligibility screening, enrollment, and retention in local health coverage programs for eligible low-income residents, extending the term through June 30, 2022, and increasing the amount by $124,080 to an amount not to exceed $1,085,621.
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BACKGROUND:
Since 2004, the One-e-App (OeA) system provided by Alluma has been used by certified enrollment counselors in San Mateo County to help families apply for health coverage programs administered by County Health. The development of this product was originally supported by the California Health Care Foundation in furtherance of its philanthropic aims to connect low-income residents to healthcare. Several counties, including San Francisco, Alameda, and Los Angeles also use the Alluma OeA product.
Since 2007, County Health conducted Request for Proposals (RFP) processes to explore the market for technology solutions and determine whether the Alluma offering continues to offer the best value for San Mateo County. Your Board has approved agreements with Alluma, with the most recent agreement executed for the term July 1, 2018 through June 30, 2021.
DISCUSSION:
An RFP issued in 2017 resulted in two bids that were evaluated by County Health. Both bids required significant development investments and would require substantial transition time for the staff and partners involved...
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