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File #: 20-320    Version: 1 Name:
Type: Resolution Status: Passed
File created: 4/22/2020 Departments: COUNTY MANAGER
On agenda: 5/19/2020 Final action: 5/19/2020
Title: Adopt a resolution approving a second amendment to the agreement with Certified Languages International to continue to provide telephone interpretation services to San Mateo County departments in support of language access services extending the term through July 31, 2021 and increasing the amount by $125,000 for a new not to exceed amount of $275,000.
Attachments: 1. 20200519_r_CLI, 2. 20200519_a_CLI
Special Notice / Hearing: None__
Vote Required: Majority

To: Honorable Board of Supervisors
From: Michael Callagy, County Manager
Justin Mates, Deputy County Manager

Subject: Resolution approving a second amendment to the agreement with Certified Language International

RECOMMENDATION:
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Adopt a resolution approving a second amendment to the agreement with Certified Languages International to continue to provide telephone interpretation services to San Mateo County departments in support of language access services extending the term through July 31, 2021 and increasing the amount by $125,000 for a new not to exceed amount of $275,000.

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BACKGROUND:
In August of 2017, this Board formed an ad-hoc committee to study the County's need for a Language Access Policy. This committee researched existing national and state law, conducted a countywide assessment of existing language services, and identified existing gaps in language access services.

In August of 2018, this Board approved an agreement with Certified Languages International in order to provide language access services, such as over the phone interpretation and document translation, to County departments. The original agreement was for a term from August 7, 2018, through June 30, 2019, with a not-to-exceed amount of $150,000. On May 1, 2019, the agreement was amended to extend the term through July 31, 2020, with no increase to the not-to-exceed amount.

During the contract period, the Office of Community Affairs has managed and tracked usage by departments and recommends extending the current agreement for another year as well as increase the funding to respond to growing needs due the COVID-19 crisis. This will allow each department to continue to have access to language services as well as provide much needed unforeseen support to the Emergency Operations Center for interpretation and translation services.

DISCUSSION:
According to the 2018 U.S. Census data from the Amer...

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