Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Nicole Pollack, Director, Human Services Agency
Subject: Measure K: Agreement with Bitfocus, Inc.
RECOMMENDATION:
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Measure K: Adopt a resolution waiving the Request for Proposals process, and authorizing an agreement with Bitfocus, Inc. to provide information technology services for the Clarity Human Services System for the term of July 1, 2019 through June 30, 2022, in an amount not to exceed $617,043.24.
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BACKGROUND:
On April 8, 2014, the Board of Supervisors authorized an agreement with Bitfocus, Inc., by Resolution No. 073095, for information technology services for the Clarity Human Services System (Clarity).
Since the Board's approval, Bitfocus, Inc. has provided access to and technological support of Clarity. Clarity is used by homeless service providers to meet the United States Department of Housing and Urban Development (HUD) requirements related to the Homeless Management Information System (HMIS) data and reporting. Additionally, Clarity is used by the Core Service Agencies to collect information and track services provided. Clarity has contributed to a higher level of services to County residents by increasing providers' abilities to collect and report on information regarding services, trends, and outcomes.
DISCUSSION:
The Human Services Agency (HSA) would like to enter into a new three (3) year agreement with Bitfocus, Inc. to continue receiving technical support and software maintenance services for Clarity. Bitfocus, Inc. will continue to provide continuous availability of Clarity, licenses for users, continuous compliance with current United States Department of Urban Development (HUD) data requirements, data analysis tools, and the training site for services administered under HSA's Center on Homelessness. Clarity is used by the homeless service providers and Core Service Agencies.
The technological support ...
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