Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, Health System
Chester J. Kunnappilly, MD, Chief Executive Officer, San Mateo Medical Center
Subject: Agreement with Kronos Incorporated to Provide a Workforce Management Scheduling System
RECOMMENDATION:
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Adopt a resolution authorizing an agreement with Kronos Incorporated to provide a workforce management staff scheduling system for the term July 1, 2018, through June 30, 2021, in an amount not to exceed $325,000.
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BACKGROUND:
San Mateo Medical Center's (SMMC) current staff scheduling system Res-Q, has reached the end of its useful life and the vendor no longer supports the software. As such, a new automated staff scheduling system is required to replace the existing unsupported system.
DISCUSSION:
In November 2016, SMMC's Health Information Technology department conducted a Request for Proposals for a software system that would support staff schedules across SMMC's departments. SMMC chose Kronos Incorporated because of their innovative approach as a leader in this industry, significant healthcare industry experience, and ability to interface with both the County's automated timekeeping system and its patient acuity software QuadraMed.
The agreement includes a provision that commits the County to pay the full amount payable under the contract (i.e., $325,000) in the event the County terminates the agreement for convenience prior to the end of the contract term on June 30, 2021. SMMC has discussed this provision at length with County Counsel, and concluded that the risk of this provision is effectively mitigated by the following: Kronos' track record with other client implementations, its reputation as an industry leader in hospital scheduling and timekeeping systems, and the short contract term (which limits the total payable liability).
While the Contractor has assured compliance with the County...
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