Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Jon Walton, Chief Information Officer
Ken Cole, Director of Housing
Subject: Agreement with Exygy, Inc. for professional services
RECOMMENDATION:
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Adopt a resolution authorizing the Chief Information Officer, or his designee, to execute an agreement with Exygy, Inc. to provide professional services in support of the implementation of pilot project for the DAHLIA Housing database system for San Mateo County, and project scoping workshops for proposed San Mateo County DAHLIA functionality to be created in Fiscal Years 2019-21, for a term of November 13, 2018 through June 30, 2019, for a not to exceed amount of $350,000.
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BACKGROUND:
In 2017, the City & County of San Francisco implemented an online housing database system called DAHLIA. The City of San Francisco partnered with Exygy, Inc. to design an intuitive, transparent online experience to find and apply for affordable housing. The DAHLIA San Francisco Housing Portal reimagines the process of searching and applying for housing, making it easier for low to middle income residents to rent below market rate units in San Francisco. Exygy, Inc. created an online application process that previously did not exist, reduced the application duration time from several days to minutes, and increased the digital adoption rate.
Prior to San Francisco adopting the DAHLIA portal, applicants were unable to find a central source of affordable housing listings and application information. The paper applications for each listing were inconsistent and lengthy, requiring pages of supporting documentation. Applicants were required to pick up and drop off applications in person, often facing long lines on days that had critical deadlines. Before applying, applicants were unable to check their eligibility for a listing, resulting in time wasted on applications that once received did not meet the eligi...
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