Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Nicole Pollack, Director, Human Services Agency
Subject: Amendment to the Agreement with Information Builders, Inc.
RECOMMENDATION:
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Adopt a resolution authorizing an amendment to the agreement with Information Builders, Inc. to further develop the Human Services Agency's business intelligence and data analytics reporting system, increasing the amount by $1,048,664 for a new total obligation amount of $3,426,784, and extending the term by eight months for a new term of November 3, 2015 through June 30, 2019.
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BACKGROUND:
In 2004, the Human Services Agency (HSA) installed a business intelligence system to provide caseload management information to its Economic Self Sufficiency (ESS) branch. On November 3, 2015, by resolution 074172, the County entered into an agreement with Information Builders, Inc. (IBI) to assist with improving HSA's business intelligence infrastructure and reporting capabilities in the amount of $940,000 for the term of November 3, 2015 through June 30, 2017. Subsequent amendments increased the amount by $1,438,120 for a total obligation of $2,378,120 and extended the term by sixteen (16) months to October 31, 2018 to provide for system enhancements that included improved data integration and the development of a business intelligence dashboard.
DISCUSSION:
HSA wishes to further amend the agreement in order to augment its business intelligence system's reporting capabilities and further streamline administrative and data management processes. This amendment will support: (1) the development of the Employment Services dashboard; (2) enhancements to the ESS dashboard; and (3) enhancements to the Collaborative Community Outcomes dashboard. These dashboards present operational and performance data and provide analytical and reporting tools that will be used to improve services to the community.
The development ...
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