Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, Health System
Srija Srinivasan, Deputy Health System Chief
Subject: Amendment to the Agreement with Social Interest Solutions to Provide a Local Health Coverage Eligibility System for Eligible Low-Income Residents
RECOMMENDATION:
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Adopt a resolution authorizing an amendment to the agreement with The Center to Promote HealthCare Access Inc. dba Social Interest Solutions to provide a local eligibility system that supports the Health System's role in conducting outreach, eligibility screening, enrollment and retention in local health coverage programs for eligible low-income residents extending the term through June 30, 2021, and increasing the amount by $338,400 to an amount not to exceed $961,541.
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BACKGROUND:
Since 2004, the One-e-App (OeA) system provided by Social Interest Solutions (SIS) has been used by Certified Application Assisters in San Mateo County to help families apply for health coverage programs administered by the Health System. The development of this product was originally supported by the California Health Care Foundation in furtherance of its philanthropic aims to connect low-income residents to healthcare. Several counties, including San Francisco, Alameda and Los Angeles, also use the SIS OeA product.
In the past fourteen years, the Health System conducted Request for Proposal (RFP) processes to explore the market for technology solutions and determine whether the SIS offering continues to offer the best value for San Mateo County. Your Board has approved agreements with SIS, with the most recent agreement executed for the term July 1, 2016 through June 30, 2018.
DISCUSSION:
An RFP issued in 2017 resulted in two bids that were evaluated by the Health System. Both bids required significant development investments and would require substantial transition time for the staff and par...
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