Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, Health System
Chester J. Kunnappilly, MD, Chief Executive Officer, San Mateo Medical Center
Subject: Amendment to Agreement with Health Care Interpreter Network to Provide Voice and Video Medical Interpreting Services
RECOMMENDATION:
title
Adopt a resolution authorizing an amendment to agreement with Health Care Interpreter Network extending the term through June 30, 2021 and increasing the amount by $1,400,000, to an amount to not exceed $2,225,000.
body
BACKGROUND:
On July 7, 2015, your Board approved an agreement with Health Care Interpreter Network to provide voice and video medical interpreting services to comply with new Joint commission regulatory standards requiring the availability of interpretation services for all patients with limited English proficiency. On September 29, 2017, the agreement was amended by the Chief Executive Officer of the San Mateo Medical Center (SMMC) to increase the maximum amount payable by $25,000, for an additional communication line to handle the increased call volume.
DISCUSSION:
SMMC continues to see an increasing demand for video and voice interpretations, due to the Joint Commission regulatory standards. Current reports indicate that 47% of the patients at SMMC require video and voice interpretation services. SMMC has seen an 89% increase in the number of interpretations requested over the original term of this agreement.
SMMC is seeking a waiver of the Request for Proposals process for this agreement because HCIN provides a unique service and is the only provider with highly trained medical interpreters that is linked to other public hospitals.
The amendment and resolution have been reviewed and approved by County Counsel as to form.
The County's Contract Compliance Committee has approved a waiver request to extend the agreement by an additional three years beyond t...
Click here for full text