Special Notice / Hearing: None
Vote Required: Majority
To: Honorable Board of Supervisors
From: Sandie Arnott, Treasurer-Tax Collector
Subject: Master Agreement with Elavon, Inc. to Provide Merchant Card Services
RECOMMENDATION:
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Adopt a resolution authorizing the Treasurer, or her designee, to execute a master service agreement with Elavon, Inc. to provide merchant card services for County departments for the term December 1, 2017 through November 30, 2020 in an amount not to exceed $600,000.
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BACKGROUND:
County departments such as the Assessor-County Clerk-Recorder, Health System, Department of Public Works, Sheriff's Office, Planning and Building Department, and the Parks Department use merchant card services in order to provide their customers with convenient payment options. Additional County departments have expressed an interest in utilizing this payment option in the near future. The Treasurer's Office works closely with each department to ensure their banking needs are met by providing alternative payment options through merchant card service providers.
In the past, merchant card services were included in Banking Services. However, financial institutions are no longer handing merchant card services as it is now a complex service that requires Payment Card Industry (PCI) compliance mandated by law. Since 2011, Elavon, Inc. has been providing merchant card services through Union Bank.
DISCUSSION:
In September 2017, the Treasurer's Office issued a Request for Proposal (RFP) for merchant card services for various County departments. The RFP was published on the Public Purchase website, the website that the County uses for the procurement of services.
Proposals were received in October 2017 and were evaluated by an RFP committee consisting of members from the Office of the Treasurer and Planning and Building.
Elavon, Inc. met all required specifications and ...
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