Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Jon Walton, CIO/Director, Information Services Department
Subject: Agreement with Interpersonal Frequency, LLC for Drupal Content Management System Support Services
RECOMMENDATION:
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Adopt a resolution authorizing an agreement with Interpersonal Frequency, LLC to provide managed support services for the County's Enterprise Drupal website for the term of October 31, 2017 through October 30, 2020, for an amount not to exceed $378,300.
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BACKGROUND:
In 2014, the County launched its San Mateo County publicly facing websites (http://www.smcgov.org) on Drupal 7, an open-source content management system. OpenSanMateo (OSM), the County's Enterprise Drupal platform, has been tailored to the needs of the County. The implementation vendor has been providing maintenance and support services for the OSM platform since the project closed in 2014. The agreement with the current vendor ends on October 31, 2017.
On May 26, 2017, the Information Services Department (ISD) released a Request for Proposals (RFP), RFP ISD-20171836, seeking proposals for Drupal website maintenance and development services. Ten proposals were received and reviewed by a committee of ISD staff. Interpersonal Frequency, LLC, was selected as the most qualified vendor because of the company's Drupal experience, focus on public agencies, and competitive hourly rate.
DISCUSSION:
The OSM Platform, hosted on the Acquia Cloud, is comprised of approximately 30 sites. Search is federated across all the OSM sites as well as the off-platform County sites. The system must aggregate content from a variety of websites and systems, which adds to the complexity. Content on the site is wide-ranging, addressing multiple audiences including residents; business; local nonprofit partners; schools and community colleges; government agencies; service providers; elected officials; and employees....
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