Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Iliana Rodriguez, Director, Human Services Agency
Subject: Agreement with Document Fulfillment Services, Inc
RECOMMENDATION:
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Adopt a resolution authorizing an agreement with Document Fulfillment Services, Inc. to provide distribution of client correspondence for the term of September 1, 2017 through August 31, 2020 in an amount not to exceed $1,500,000.
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BACKGROUND:
The Welfare Client Data System (WCDS) is a consortium of eighteen (18) counties in California that share an automated system that administers Client correspondence. WCDS developed the primary business application, CalWORKs Information Network (CalWIN) for the member counties. San Mateo County Human Services Agency migrated to CalWIN on October 1, 2005 for the purpose of managing and generating client correspondence. Due to the complexity of printing and the mailing of these correspondence, it was deemed necessary to contract out these services.
Sacramento County is the primary County for the CalWIN Client correspondence printing and mailing services. Sacramento County issued a Request for Proposals (RFP) for these services on June 6, 2017, on behalf of the Consortium of Counties. Document Fulfillment Services, Inc. (DFS) was selected as the vendor. Each Consortium County will process its own agreement with DFS according to its procurement process. See attached RFP matrix.
DISCUSSION:
Through this agreement, DFS will provide services relating to the generation, handling, printing and sending of client correspondence from CalWIN. The services to be provided through this Agreement will include the following:
1) Daily pickup of electronically transmitted data from DXC Technology
2) Printing of all documents
3) Folding
4) Sorting
5) Mailing via the United States Postal Service
Services included in this agreemen...
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