Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: John L. Maltbie, County Manager
Subject: Board of Supervisors' Response to the 2016-2017 Civil Grand Jury Report, "Acquisition and Deployment of Information Technology Resources by the County of San Mateo"
RECOMMENDATION:
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Approve the Board of Supervisors' Response to the 2016-2017 Civil Grand Jury Report, "Acquisition and Deployment of Information Technology Resources by the County of San Mateo."
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BACKGROUND:
On June 26, 2017, the FY 2016-2017 San Mateo County Civil Grand Jury issued a report titled "Acquisition and Deployment of Information Technology Resources by the County of San Mateo." The Board of Supervisors is required to submit comments on the findings and recommendations pertaining to the matters over which it has some decision making authority within 90 days. The Board's response to the report is due to the Honorable Leland Davis, III no later than September 25, 2017.
DISCUSSION:
The Grand Jury made three findings and three recommendations in its report. Each finding and recommendation, along with County staff's recommended response, is set forth below:
FINDINGS
Finding 1:
Based upon Grand Jury interviews and examination of the IT Service Catalog, the
Information Services Department cross-charging method appears complex, difficult to manage, and subject to time-consuming error correction.
Response:
Agree.
Finding 2:
Data security vulnerabilities arise because of the varied responsibilities of the
Information Services Department and user departments for software patches and upgrades and hardware encryption under different arrangements supported in the current cross-charging method.
Response:
Agree.
Finding 3:
The current cross-charging method complicates the budget process because it causes difficulties for both the Information Servic...
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