Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, San Mateo County Health
Stephen Dean, Chief Information Officer, San Mateo County Health
Subject: Amendment to the Agreement with Zen Healthcare IT to Provide Technical and Strategic Consulting for Health Information Exchange
RECOMMENDATION:
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Adopt a resolution authorizing an amendment to the agreement with Zen Healthcare IT to provide technical and strategic consulting for Health Information Exchange, extending the term of the agreement through May 13, 2022 and increasing the maximum amount by $371,000 to an amount not to exceed $469,000.
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BACKGROUND:
San Mateo County Health's (SMCH) Health Information Exchange (HIE) was launched in April 2018. SMCH's supporting team needed technical and strategic consulting assistance to support the HIE, improve data quality, and expand services. Through a Request for Information process, Zen Healthcare IT (Zen) was selected to provide: technical and strategic consulting, data integration project completion, user interface modifications, data integrity support, and technical support for the HIE. Zen is the only company that is authorized by the HIE vendor to provide software support.
On May 14, 2019, a one-year agreement with Zen was approved with the not-to-exceed amount of $98,000. This amendment will continue Zen's services required for the HIE.
DISCUSSION:
The current agreement with Zen expires May 13, 2020. This amendment will extend Zen's services for two additional years at a cost of $371,000.
Under this amendment, Zen will continue to provide the support services that were started in the FY2019-20 and continue to provide strategic assistance to improve HIE's data quality and interoperability within the San Francisco Bay Area. HIE plans to meet its goal of adding more providers and hospitals to its existing infrastructure by using Zen and their additional ex...
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