Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, San Mateo County Health
Chester J. Kunnappilly, MD, Chief Executive Officer, San Mateo Medical Center
Subject: Agreement with Royal Ambulance, Inc. to Provide Non-Emergent Patient Transport Services
RECOMMENDATION:
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Adopt a resolution authorizing an agreement with Royal Ambulance, Inc. to provide non-emergent patient transport services, for the term of November 1, 2024, through October 31, 2027, in an amount not to exceed $1,907,689.
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BACKGROUND:
San Mateo Medical Center (SMMC), Aging and Adult Services (AAS), and Behavioral Health and Recovery Services (BHRS) have a continued need for emergent and non-emergent patient transport services. Non-emergent transportation services are needed for patients with mobility issues to transfer between facilities, routine medical appointments, and post-discharge transportation. In June 2024, SMMC completed a Request for Proposals for non-emergent patient transport services and Royal Ambulance, Inc. (Royal) was elevated.
DISCUSSION:
SMMC is recommending entering into a new agreement with Royal due to their cost, quick turnaround time, and vast variety of special services offered. Royal has agreed to provide patient transport services for the term of November 1, 2024, through October 31, 2027, in an amount not to exceed $ 1,907,689.
County Attorney has reviewed and approved the resolution and agreement as to form.
The resolution contains the County's standard provisions allowing amendment of the County fiscal obligations by a maximum of $25,000 (in aggregate).
It is anticipated that 100% of pre-scheduled transports shall arrive within 15 minutes of scheduled pickup time.
PERFORMANCE MEASURE:
Measure
FY 2024-25 Estimated
FY 2025-26 Projected
Percentage of pre-scheduled transports that arrive within 15 minutes of scheduled pickup time
100%
100%
EQUITY IMPACT:
Royal's...
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