Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Michael P. Callagy, County Executive
Roberto Manchia, County Chief Financial Officer
Subject: Second Amendment to the Agreement with International Business Machines Corporation for Cloud Enhancements to the Assessment Appeals Board System Project
RECOMMENDATION:
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Adopt a resolution authorizing a Second Amendment to the Agreement with International Business Machines Corporation (IBM) to enhance the Experience Cloud Portal of the Assessment Appeals Board System Project ("Project") for the Assessment Appeals Board, improving usability and simplifying navigation, and increasing the maximum fiscal obligation under the Agreement by $72,289.63, for a new not-to-exceed amount of $1,856,738.63.
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BACKGROUND:
On May 20, 2025, following a competitive Request for Proposals process, the County entered into an agreement with Applications Software Technology LLC (AST) for the purpose of the design, development, implementation, and maintenance of the Assessment Appeals Board System Project ("Project") for the Assessment Appeals Board of the County of San Mateo for the term May 20, 2025, through June 30, 2030, in an amount not to exceed $1,784,449 (the "Agreement").
On January 21, 2026, the County amended the Agreement to assign all rights and obligations under the Agreement to IBM, due to IBM's acquisition of AST.
The County now wishes to amend the agreement a second time to increase the County's maximum fiscal obligation by $72,289.63, for a new total amount not to exceed $1,856,738.63.
DISCUSSION:
The County requested support from IBM's User Interface/User Experience team to improve the new Experience Cloud Portal that applicants will use during the assessment appeal process. While these enhancements were not included in the original scope of the project, they have been identified as necessary to ensure successful adoption of the new online a...
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