Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, San Mateo County Health
Jei Africa, Director, Behavioral Health, and Recovery Services
Subject: Agreement with Telecare Corporation for Unarmed Mobile Mental Health Crisis Response Services
RECOMMENDATION:
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Adopt a resolution authorizing an agreement with Telecare Corporation for Unarmed Mobile Mental Health Crisis Response Services for the term of January 1, 2024 through June 30, 2025, in an amount not to exceed $4,937,943.
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BACKGROUND:
Behavioral Health and Recovery Services (BHRS) was awarded the State's Crisis Care Mobile Unit (CCMU) Planning Grant in the winter of 2021 to conduct a thorough mobile crisis response system assessment in San Mateo County for individuals aged 25 and younger. The purpose of this assessment was to determine ways to implement, optimize, and align current mobile crisis practices within San Mateo County to the national best practice standards. Concurrent with the CCMU Planning grant, California's Department of Health Care Services (DHCS) submitted to the Centers for Medicare and Medicaid Services a State Plan Amendment to establish 24/7/365 community-based mobile crisis intervention services for all ages as a new benefit in the Medi-Cal program.
In June 2023, DHCS issued a Behavioral Health Information Notice (BHIN) 23-025 on this new benefit.
In August 2023, BHRS issued a Request for Proposals (RFP) for San Mateo Mobile Crisis Response (SMMCR).
In November 2023, Telecare was selected to provide these services to develop, operate, and deliver the SMMCR.
DISCUSSION:
Telecare shall provide 24/7/365 SMMCR mobile crisis services to anyone within San Mateo County who is experiencing a behavioral health crisis, as screened to be eligible for an in-person crisis response by the StarVista Crisis Hotline. Telecare shall provide mobile crisis services, which will include a rapid i...
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