Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Michael P. Callagy, County Executive
Blanca Tapia, Interim Chief of Community Affairs and Programming
Subject: Amendment One to the Agreement with Certified Languages International, LLC for the Office of Community Affairs
RECOMMENDATION:
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Adopt a resolution authorizing the President of the Board of Supervisors to execute Amendment One to the Agreement with Certified Languages International, LLC, increasing the agreement's not-to-exceed amount by $162,000 for a new total of $387,000 and extending the term of the agreement through June 30, 2028.
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BACKGROUND:
According to the U.S. Census Bureau, 2024 American Community Survey 1-Year Estimates, nearly half of San Mateo County residents (46 percent) speak a language other than English at home. Collectively, the County's residents speak more than 100 different languages from across the world with the most prevalent being English, Spanish, Chinese, and Tagalog.
Since 2018, the Office of Community Affairs (OCA) has contracted with certified interpretation firms to provide language access services, including over-the-phone interpretation, in-meeting interpretation, and document translation, to 22 County Departments. Interpretation services include on-demand and pre-scheduled options in approximately 200 unique languages.
Subsequent to a competitive procurement process, on December 12, 2023, this Board approved an agreement with Certified Languages International, LLC (CLI) for the provision of interpretation services, for the term January 1, 2024, through December 31, 2026.
DISCUSSION:
Certified Languages International, LLC (CLI) was awarded an agreement for video interpretation for American Sign Language (ASL) and other languages, phone interpretation for 24 hours per day, 7 days per week, including holidays, and on-call information technology support. CLI also provides translation s...
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