Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: John T. Keene, Chief Probation Officer
Subject: Waiver of the Request for Proposal Process and Acceptance of an Agreement with Cognisen
RECOMMENDATION:
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Adopt a resolution authorizing:
A) A waiver of the Request for Proposal (RFP) process; and
B) The execution of an agreement with Cognisen to provide DocAssist and FieldAssist artificial intelligence tools, for the term of March 1, 2025 through February 28, 2030, in an amount not to exceed $2,654,568.91; and
C) The Chief Probation Officer or designee to execute contract amendments and minor modifications not to exceed $25,000 and/or modify the contract term and/or services.
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BACKGROUND:
In January 2024, the Board of Supervisors adopted a resolution affirming the importance of maintaining County jobs during advancements in artificial intelligence (AI). The Board of Supervisors acknowledged the potential benefits of incorporating AI technologies in the County's operations for increased efficiency and service improvement. The Probation Department's agreement with Cognisen demonstrates a clear commitment to this resolution by ensuring that any AI implementation will focus on assisting staff, not replacing them.
In July 2024, the Probation Department entered into a pilot agreement with Cognisen for the contractor to demonstrate the capabilities of their PEARL AI. This collaboration aimed to evaluate the potential of Cognisen's PEARL technology, specifically DocAssist and FieldAssist, to enhance the efficiency and effectiveness of Deputy Probation Officers (DPOs). DocAssist was designed to streamline court report drafting, while FieldAssist focused on optimizing field supervision practices. Throughout the pilot period, Cognisen worked closely with the Probation Department to customize templates, workflows, and system configurations, ensuring that the AI implementation aligned wi...
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