Special Notice / Hearing: None
Vote Required: Majority
To: Honorable Board of Supervisors
From: Louise F. Rogers, Chief, San Mateo County Health
Stephen Dean, Chief Information Officer, San Mateo County Health
Subject: Agreement with Toshiba America Business Solutions, Inc. to Provide a Managed Print Services Program for San Mateo County Health
RECOMMENDATION:
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Adopt a resolution authorizing an agreement with Toshiba America Business Solutions, Inc. to provide a Managed Print Services program for San Mateo County Health, for the term of April 11, 2023, through April 10, 2028, in an amount not to exceed $783,692.
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BACKGROUND:
San Mateo County Health (SMCH) uses over 1,000 printers for its printing needs. The last Managed Print Services (MPS) contract with Office Depot, Inc. expired last year on June 30, 2022. County Health has no MPS service and no maintenance and supply replenishment program with any vendor.
DISCUSSION:
SMCH conducted a Request for Proposals in August 2022 and selected Toshiba America Business Solutions, Inc. (Toshiba) for the MPS program. SMCH wishes to enter into an agreement with Toshiba for an MPS, which will deliver proactive monitoring and response for supply replenishment and maintenance. The MPS program will ensure that printed material is produced at a high quality and much better efficiency than today.
SMCH will use printer utilization data to optimize the printer fleet. Supplies will be replenished automatically by Toshiba when toner levels are low. The cost of toner, other supplies, and on-site printer maintenance services are fully covered under this agreement. SMCH expects a favorable return on investment within two to three years of starting this agreement.
The County's Contract Compliance Committee has approved a waiver request to extend the five-year agreement.
The agreement and resolution have been reviewed and approved by the County Attorney as to form.
The resolution contains the ...
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