Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Colleen Chawla, Chief, San Mateo County Health
Chester J. Kunnappilly, MD, Chief Executive Officer, San Mateo Medical Center
Subject: Agreement with Hill-Rom Company, Inc. to Provide Nurse Call System and Services
RECOMMENDATION:
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Adopt a resolution authorizing an agreement with Hill-Rom Company, Inc. to provide a nurse call system and services, for the term of October 1, 2025 through September 30, 2028, in an amount not to exceed $325,000.
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BACKGROUND:
A nurse call system enables patients to request assistance from clinical staff, which in turn enables clinical staff to provide a timely response while enhancing patient safety. This type of system also helps clinical staff prioritize and manage patient needs, reducing delays and operational burdens. San Mateo Medical Center (SMMC) has been utilizing Hill-Rom Company, Inc.'s (Hillrom) nurse call system since 2018.
DISCUSSION:
SMMC is requesting to continue services with Hillrom, given the existing infrastructure and the Hillrom system's established integration with Epic. Replacing the current Hillrom system would introduce unnecessary operational issues and require significant investment. Staying with the current system allows SMMC to maintain stability while optimizing system functionality, integration, and call routing workflows. The proposed agreement was also sourced through the County's group purchasing organization, Vizient, obtaining favorable pricing terms. This agreement is coming to this Board late due to prolonged negotiations.
The County Attorney has reviewed and approved the resolution and agreement as to form.
The resolution contains the County's standard provisions allowing amendment of the County's fiscal obligations by a maximum of $25,000 (in aggregate).
The Technology Services Department has reviewed and approved the IT component of this agreement.
It is ...
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