Special Notice / Hearing: None
Vote Required: Majority
To: Honorable Board of Supervisors
From: Colleen Chawla, Chief, San Mateo County Health
Rich Bailey, Chief Information Officer, San Mateo County Health
Subject: Agreement with Computer Task Group, Incorporated to Provide Resources and Services to Support Phase 2 of Epic Implementation
RECOMMENDATION:
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Adopt a resolution authorizing an agreement with Computer Task Group, Incorporated to provide resources and services to support Phase 2 of Epic implementation within San Mateo County Health, for the term of February 2, 2026 through June 30, 2027, in an amount not to exceed $29,435,580.
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BACKGROUND:
The Division of Health Information Technology (HIT), in collaboration with other Health divisions, is leading an enterprise-wide implementation of Epic. In 2023, San Mateo County Health (SMCH) leadership launched Wave 1 of the Epic project for three divisions: San Mateo Medical Center, Correctional Health Services, and Public Health Policy and Planning clinics. This phase successfully went live on November 2, 2024.
As SMCH moves forward with Phase 2 of Epic implementation, HIT released a Request for Proposals in May 2025, seeking vendors that can readily provide staffing resources and services to support our efforts. These staffing resources will include staffing a variety of roles within leadership, program and project management, revenue and application analytics, system support, training and activation.
DISCUSSION:
HIT elevated Computer Task Group (CTG) due to its strong experience, capacity and approach to providing staffing resources, in the form of customized training and intensive "at-the-elbow" 1:1 support of SMCH's Phase 2 of Epic implementation.
Phase 2 includes, but is not limited to, the following SMCH divisions: Aging and Disability Services, Behavioral Health Recovery Services, Correctional Health Services (limited to new additional applications), Emergenc...
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