Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Dr. Shruti Dhapodkar, Director, Department of Emergency Management
Subject: Amendment to the Agreement with Creation Networks, Inc. for Audio-Visual Infrastructure Upgrades in the San Mateo County Regional Operations Center (ROC)/Emergency Operations Center (EOC) to Include the Purchase and Installation of a new Integrated Command-Center Display
RECOMMENDATION:
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Adopt a resolution authorizing an amended agreement with Creation Networks, Inc. to purchase and install a new Integrated Command-Center Display and associated audio-visual system upgrades for the San Mateo County Regional Operations Center (ROC)/Emergency Operations Center (EOC), in increased amount of $579,445.71 for a total not to exceed $775,770.33.
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BACKGROUND:
The current video display in the San Mateo County Regional Operations Center (ROC)/Emergency Operations Center (EOC), located at the County Center in Redwood City, has exceeded its projected lifespan and is now outdated technology. The ROC serves as the County's central hub for mission-critical emergency operations, housing the Emergency Operations Center (EOC), 9-1-1 Public Safety Dispatch, and Emergency Management (SMC EM). Designed as a seismically safe, state-of-the-art facility, the ROC is capable of sustaining emergency personnel 24 hours a day, seven days a week, in response to emergency activations and to support countywide major incidents and operations.
A modern integrated command-center display is a foundational requirement for any effective EOC. Research and industry standards for emergency operations centers consistently emphasize that large-scale, high-resolution display systems are essential for maintaining situational awareness during emergencies. Integrated command-center displays consolidate multiple real-time data sources such as live camera feeds from traffic, security, body-worn cameras or...
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