Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Sandie Arnott, Treasurer-Tax Collector
Subject: Agreement with InfoSend, Inc. to Provide Printing and Mailing Services of Property Tax Bills and Notices
RECOMMENDATION:
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Adopt a resolution authorizing an agreement with InfoSend, Inc. to provide tax bill printing and mailing services for the Treasurer-Tax Collector, for the term of April 1, 2026 through March 31, 2029, in an amount not to exceed $1,300,000.
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BACKGROUND:
The Treasurer-Tax Collector's Office is responsible for printing and mailing over 300,000 property tax bills annually. The Treasurer-Tax Collector requires a vendor for printing and mailing solutions that will maximize efficiency, offer competitive pricing, reduce costs, and allow for annual changes to bills and invoices that improve written communications of amounts due. It is important that the vendor keep up with current technology, streamline processes, and suggest changes to make current processes more cost-effective and lower overall postage costs.
DISCUSSION:
The Treasurer-Tax Collector handles three primary types of property tax bills: annual secured property tax statements, annual unsecured property tax statements, and monthly supplemental property tax statements. The Treasurer-Tax Collector also generates various additional bills as needed, such as escape assessment bills, daily name/address change bills, twice-yearly delinquent bills, and other bills, as necessary. Additionally, the Treasurer-Tax Collector is responsible for generating annual redemption notices and various certified mailings related to prior year taxes. Because of the different types of bills sent, the Treasurer-Tax Collector may require printing and mailing services on a daily basis. The Treasurer-Tax Collector is also looking to streamline and consolidate mailing to reduce postage and processing costs.
In August 2025, the Treasurer-Ta...
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