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File #: 24-523    Version: 1 Name:
Type: Resolution Status: Agenda Ready
File created: 6/4/2024 Departments: HEALTH
On agenda: 6/25/2024 Final action:
Title: Adopt a resolution authorizing an agreement with Biscom, Inc to provide a digital fax solution for the Electronic Health Record within San Mateo County Health, for the term of June 25, 2024 through June 24, 2029, in an amount not to exceed $400,000.
Attachments: 1. 20240625_r_Biscom, Inc.pdf, 2. 20240625_a_Biscom
Special Notice / Hearing: None
Vote Required: Majority

To: Honorable Board of Supervisors

From: Louise F. Rogers, Chief, San Mateo County Health
David McGrew, Interim Chief Information Officer, San Mateo County Health
Subject: Agreement with Biscom, Inc to Provide Digital Fax Solution for the Electronic Health Record within San Mateo County Health

RECOMMENDATION:

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Adopt a resolution authorizing an agreement with Biscom, Inc to provide a digital fax solution for the Electronic Health Record within San Mateo County Health, for the term of June 25, 2024 through June 24, 2029, in an amount not to exceed $400,000.

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BACKGROUND:
On December 13, 2022, this Board approved an agreement with Epic Systems Corporation (Epic) to provide the Electronic Health Medical Record (EHR) system for San Mateo County Health (SMCH). With the implementation of the new EHR system, SMCH must contract directly with a vendor to provide a digital fax solution.

DISCUSSION:
To ensure the successful implementation of Epic, SMCH's new integrated EHR, it is necessary to secure a vendor with the proven knowledge, experience, and access to resources around the Epic process, and that also has a broad background in Epic implementations.

SMCH/Health Information Technology (HIT) completed a Request for Proposals (RFP) in August 2023 for a digital fax solution that meet the requirements of the new EHR system. Biscom, Inc was elevated due to demonstrated integration experience with Epic and substantial positive references.

The County Attorney has reviewed and approved the resolution and agreement as to form.

The County's Contract Compliance Committee has approved a waiver request for a five-year term for this agreement.

The Information Services Department has reviewed and approved the IT component of this agreement.

The resolution contains the County's standard provisions allowing amendment of the County's fiscal obligations by a maximum of $25,000 (in aggr...

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