Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Claire Cunningham, Director, Human Services Agency
Subject: Measure K: Agreement with Pacifica Resource Center to Provide Homeless Outreach Services
RECOMMENDATION:
title
Measure K: Adopt a resolution authorizing an agreement with Pacifica Resource Center to provide street-based homeless outreach services for the term of January 1, 2025 through June 30, 2027 in an amount not to exceed $2,200,260.
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BACKGROUND:
In close collaboration with community partners and other San Mateo County organizations, the Human Services Agency (HSA) coordinates homeless outreach program services to engage and stabilize unsheltered homeless individuals and households through consistent outreach to facilitate and/or deliver health and basic need services and secure permanent housing.
On August 9, 2024, HSA issued a Request for Proposals (RFP) to identify providers of homeless outreach program services throughout San Mateo County. Pacifica Resource Center was selected as the Coastside region provider based on their experience, qualifications, and overall approach as outlined in the evaluation criteria of the RFP.
DISCUSSION:
HSA is proposing the County enter into a 30-month agreement with Pacifica Resource Center to provide street-based homeless outreach services on the Coastside, for a term of January 1, 2025 to June 30, 2027, in an amount not to exceed $2,200,260. This will support the following positions to provide outreach and engagement, case management, and rapid response services, and additionally to oversee multi-disciplinary team meetings and provide program oversight:
|
Coastside |
Outreach Specialist |
4 FTE |
Case Manager |
1 FTE |
Program Manager |
1 FTE |
Client Services Director |
0.25 FTE |
Executive Director |
0.25 FTE |
Under this agreement, Pacifica Resource Center will identify individuals experiencing unsheltered homelessness, assess their housing and service needs, and facilitate connection to shelter and other supportive services. Pacifica Resource Center will also connect unsheltered individuals to the Coordinated Entry System and work to locate, engage, stabilize, and house chronically homeless individuals, many of whom are disconnected from mainstream services and other support systems.
Pacifica Resource Center will focus services in the areas that have the highest number of unsheltered persons in San Mateo County’s coastal areas west of Interstate 280 from Pacifica through the southern border of the County in the Pescadero area. It is estimated that this agreement will serve 170 unsheltered individuals in the first 6 months of the contract, 340 in FY 2025-26, and 360 in FY 2026-27.
The agreement and resolution have been reviewed and approved by the County Attorney as to form.
The resolution contains the County’s standard provisions allowing amendment of the County’s fiscal obligations by a maximum of $25,000 (in the aggregate).
PERFORMANCE MEASURE:
Measure |
FY 2024-25 Target (6 months) |
FY 2025-26 Target |
FY 2026-27 Target |
Number of unduplicated clients who move from all unsheltered situations into interim housing |
46 |
92 |
98 |
Number of unduplicated individuals who receive case management services |
56 |
61 |
61 |
EQUITY IMPACT:
Through this program, Pacifica Resource Center will increase access to services for those who are disproportionately affected by unsheltered homelessness, including Black, African-American or African; Hispanic/Latina/e/o, and Native Hawaiian or Pacific Islander households, by hiring sufficient multilingual staff to meet program demand, training staff to practice cultural competence and sensitivity, and offering alternative solutions to engaging residents when staff do not speak the language of need. Additionally, HSA will work with Pacifica Resource Center to engage with and incorporate feedback from people with lived experience of homelessness and utilize this input to shape equitable policies and services.
FISCAL IMPACT:
The term of this agreement is from January 1, 2025 through June 30, 2027 in an amount not to exceed $2,200,260. Funding for this agreement is provided 80% through the Measure K sales and use tax and 20% through the state Homeless Housing, Assistance, and Prevention grant monies. Budgetary appropriation for this agreement is included in the FY 2024-25 Adopted Budget and will be included in all subsequent budgets that are affected by this agreement. There is no Net County Cost associated with this agreement.