Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Claire Cunningham, Director, Human Services Agency
Subject: Agreement with Inter-Con Security Systems, Inc.
RECOMMENDATION:
title
Adopt a resolution authorizing an agreement with Inter-Con Security Systems, Inc. to provide security services for the term of December 1, 2026 through November 30, 2029, for a total obligation amount not to exceed $3,500,000.
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BACKGROUND:
The Human Services Agency (HSA) provides essential services to San Mateo County residents through multiple county offices that serve clients and members of the public in person. Given the public-facing nature of these services, maintaining a safe and secure environment is essential to protecting employees, clients, and visitors and ensuring the continued delivery of services. Since 2013, HSA has utilized professional security services to help deter disruptive behavior, prevent and respond to potential safety concerns, and support the safety and security of its county facilities.
In February 2026, the County Procurement Department completed a Request for Proposals (RFP) seeking a provider of security services to support county departments. Of the fifteen (15) vendors that submitted proposals, Inter-Con Security Systems, Inc. (Inter-con) was selected based on the established evaluation criteria, including the proposed method and approach to service delivery and the vendor’s organizational experience.
Following completion of the RFP process, county departments were authorized to negotiate individual agreements with the selected contractor to address their specific security needs.
DISCUSSION:
HSA is requesting to enter into a three (3) year agreement with Inter-Con Security Systems, Inc. to provide security services at seven (7) county offices for the period of December 1, 2026 through November 30, 2029, for a total obligation amount not to exceed $3,500,000. These services will help maintain a safe and secure environment for HSA staff, clients, and members of the public.
Under the agreement, Inter-Con will provide trained security personnel at seven (7) county offices. These services will help deter threats and acts of violence against county staff, clients, and visitors; promote a safe environment for employees and members of the public; and ensure that suspicious activity is promptly reported to the appropriate authorities.
The County Attorney’s Office has reviewed and approved the resolution and agreement as to form.
The resolution includes the county’s standard provision authorizing amendments that may increase the county’s fiscal obligation by an amount not to exceed $25,000 (in aggregate).
PERFORMANCE MEASURE:
|
Measure |
FY 2026-27 Anticipated |
FY 2027-28 Target |
FY 2028-29 Target |
|
Maintaining coverage of required shifts at HSA locations. |
95% |
95% |
95% |
COMMUNITY IMPACT:
Maintaining safe and secure HSA offices supports the well-being of the community by providing a safe environment for residents accessing essential county services. The presence of trained security personnel helps deter disruptive behavior, promotes the safety of staff, clients, and visitors, and supports the timely reporting of potential safety concerns. These measures help HSA maintain an environment where employees can effectively serve the public and community members can access needed services with greater confidence and peace of mind.
FISCAL IMPACT:
The term of this agreement is December 1, 2026 through November 30, 2029 for a total obligation amount of $3,500,000. Eligible expenditures incurred under the agreement will be claimed for state and federal cost recovery through the County Expense Claim (CEC). Funding for the agreement is included in the FY 2026-27 Adopted Budget and will be included in future budgets. There is no new net county cost for this item.