Skip to main content
San Mateo County Logo
File #: 25-343    Version: 1 Name:
Type: Memo Status: Agenda Ready
File created: 4/8/2025 Departments: COUNTY EXECUTIVE
On agenda: 5/6/2025 Final action:
Title: Honor Sheena Hung as Employee of the Month for May 2025 and authorize the President of the Board to sign the commendation.
Sponsors: COUNTY EXECUTIVE

Special Notice / Hearing:    None__

Vote Required:    Majority

 

To:                      Honorable Board of Supervisors

From:                      Michael P. Callagy, County Executive

Subject:                      Employee of the Month for May 2025

 

RECOMMENDATION:

title

Honor Sheena Hung as Employee of the Month for May 2025 and authorize the President of the Board to sign the commendation.

 

body

BACKGROUND:

The Employee of the Month program was established in December 1984 to recognize and honor County employees who consistently demonstrate an outstanding level of performance.

 

Our Employee of the Month for May 2025 is Sheena Hung an Administrative Assistant I in the County Executive’s Office.

 

DISCUSSION:

Sheena has been with the County for over three years.  In her current role as the Assessment Appeals Board Clerk, she consistently demonstrates outstanding performance, exceptional service, an unparalleled level of professionalism, dedication, and positivity that greatly contributes to the success of the department. Sheena arrives each day with a smile on her face, exuding positivity and a cheerful demeanor that lifts the spirits of those around her. Despite the demanding nature of her role, she approaches her work with grace and commitment. She handles a high volume of tasks with ease, ensuring that each responsibility is completed thoroughly and promptly. Her ability to tackle challenging tasks is one of her most admirable qualities.

 

Sheena does not shy away from hard work; instead, she embraces it with a proactive and problem-solving mindset. Whether it's organizing complicated appeal agendas, responding to taxpayer inquiries, or being the subject matter expert in implementing a new electronic system, Sheena is quick to act and does so with impressive attention to detail. The feedback from both taxpayers and staff speaks volumes about Sheena's professionalism and dedication. Numerous glowing reports have been received, highlighting her kindness, friendliness, and willingness to help at every turn. She consistently goes above and beyond, ensuring that the thousands of property tax appeals are efficiently managed and processed, all while maintaining a high standard of quality in her work.

 

A recent resident she assisted provided the following feedback that truly captures the essence of Sheena’s exceptional service: "Sheena was consistently professional, kind, and exceptionally helpful at every stage. She was highly responsive to emails, always eager to provide clear and accurate information, and demonstrated extensive knowledge of the procedures involved. She also ensured that all legal requirements were properly followed. At one particularly difficult point when I was feeling overwhelmed, Sheena took the time to sit down with me and personally guide me through completing the application correctly. Her patience and dedication made a significant difference in my experience. It has been an absolute pleasure working with her. We would like to commend the county for having such an exemplary employee and express my sincere gratitude for the level of service she provided."

 

Lisa Cho, Deputy County Attorney, also shared the following sentiments: "During her tenure as the Assessment Appeals Board Clerk, Sheena has demonstrated an exemplary ability to quickly learn and adapt to the demands of this role. She is incredibly detailed, organized, and consistently delivers high-quality performance in every aspect of her job. We are so grateful to have Sheena keeping us on track with our property tax appeals. Sheena’s work is invaluable, and her professionalism and desire to help others are truly remarkable. She is an essential part of our team."

 

In all her dealings, Sheena exudes the utmost professionalism and a genuine desire to assist others. She truly is a gem that provides exemplary contributions to the Assessment Appeals Board and to the County as a whole.

 

Our County is fortunate to have Sheena Hung as an outstanding employee.