Special Notice / Hearing: None__
Vote Required: Majority
To: Honorable Board of Supervisors
From: Claire Cunningham, Director, Human Services Agency
Subject: Amendment to the Agreement with LifeMoves to Provide Homeless Outreach and Dispatch Services at San Francisco International Airport
RECOMMENDATION:
title
Adopt a resolution authorizing a second amendment to the agreement with LifeMoves to provide targeted street-based homeless outreach, case management, and diversion services at San Francisco International Airport (SFO), increasing the amount by $824,418 for a revised total amount not to exceed $7,310,201 and the term remaining unchanged from July 1, 2025 through June 30, 2027.
body
BACKGROUND:
In close collaboration with community partners and other San Mateo County organizations, the Human Services Agency (HSA) coordinates homeless outreach program services to engage and stabilize unsheltered homeless individuals and households through consistent outreach to facilitate and/or deliver health and basic needs services and to secure permanent housing.
On August 9, 2024, HSA issued a Request for Proposals (RFP) to identify providers of homeless outreach program services throughout San Mateo County.
LifeMoves was selected as the regional provider for Northern San Mateo County, Bayside, and Southern San Mateo County, as well as the Countywide dispatch services provider, based on its demonstrated experience, strong qualifications, and comprehensive approach in alignment with the evaluation criteria set forth in the RFP.
On December 10, 2024, this Board by Resolution No.080788 entered into an agreement with LifeMoves for the purpose of providing street-based homeless outreach and dispatch services throughout San Mateo County for an amount not to exceed $6,485,783 for the term of January 1, 2025, through June 30, 2027.
On June 17, 2025, authorized by Resolution No. 081269, HSA entered into an agreement with the City and County of San Francisco to provide street-based homeless outreach, case management, and service linkages to unsheltered individuals at San Francisco International Airport (SFO). The City and County of San Francisco has allocated $824,418 in funding to HSA for these services.
On June 23, 2025, the parties executed a director level amendment to update the budget to allow for the purchase of vehicles to perform homeless outreach activities, such as visiting encampments, other unsheltered individuals, or transporting clients to essential appointments or services with no change in total obligation.
DISCUSSION:
HSA is proposing the County enter into a 30-month agreement to subcontract homeless outreach services at SFO to LifeMoves.
As part of this amendment, LifeMoves will identify individuals and households experiencing unsheltered homelessness encountered at SFO, assess their housing and service needs, and facilitate connection to shelter and other supportive services. LifeMoves will also connect unsheltered individuals to the Coordinated Entry System and work to locate, engage, stabilize, and house chronically homeless individuals, many of whom are disconnected from mainstream services and other support systems. Finally, LifeMoves will support unsheltered individuals encountered at SFO who are from other jurisdictions with diversion services to reconnect them to family and services in their jurisdiction of origin.
This funding will support three positions - 2 FTE outreach workers/case managers and 1 FTE program supervisor. All three FTEs will provide HOT services full-time at SFO.
The amendment and resolution have been reviewed and approved by the County Attorney as to form.
The resolution contains the County’s standard provisions allowing amendment of the County’s fiscal obligations by a maximum of $25,000 (in the aggregate).
PERFORMANCE MEASURE:
|
Measure |
Target |
|
Number of unduplicated clients who receive outreach and engagement services. |
150 per fiscal year |
|
Number of unduplicated clients who move into interim housing. |
30 per fiscal year |
COMMUNITY IMPACT:
LifeMoves will increase access to services for those who are disproportionately affected by unsheltered homelessness, including Black, African-American or African; Hispanic/Latina/e/o, and Native Hawaiian or Pacific Islander households, by hiring sufficient multilingual staff to meet program demands, training staff to practice cultural competence, and offering alternative solutions to engaging residents when staff do not speak the language of need. Additionally, HSA will work with LifeMoves to engage with and incorporate feedback from people with lived experience of homelessness and utilize this input to shape equitable policies and services.
FISCAL IMPACT:
The term of this amendment is from July 1, 2025 through June 30, 2027. The amendment increases the agreement by $824,418, for a revised total not to exceed $7,310,201. Funding for this amendment is provided by the San Francisco Airport operating funds. Budgetary appropriation for this agreement is included in the FY 2025-26 adopted budget, and future years will be incorporated through the annual budget process. There is no Net County Cost associated with this amendment.